General Questions
Do the outdoor kitchen products rust?

Most outdoor kitchen products (e.g. Whistler, Norfolk) are stainless steel and designed to resist corrosion; you may want to confirm with our team. You can also use a BBQ/kitchen cover.
Do you provide/sell covers?

We can recommend somewhere to source covers, but most do not come with them included.
Is any annual servicing or maintenance required?

No mandatory servicing is required, but we would advise you to take general outdoor kitchen care (cleaning, protecting from the elements).
How do I clean my outdoor kitchen?

Some units may come assembled, but others may require simple placement or connection; please contact our team for support and specifics.
Do you offer full design services for outdoor kitchen areas?

Absolutely - we offer a free CAD design service. Contact us for more information.
Will my outdoor kitchen require installation?

Some units may come assembled, but others may require simple placement or connection; please contact our team for support and specifics.

Delivery
How will my order be delivered?

With large deliveries, we only offer kerbside delivery due to manual handling regulations. Contact our team directly to specify if this applies to the product you are interested in.
Do you offer free delivery?

Yes, free delivery to UK addresses excluding "highlands and islands", e.g. Channel Islands, Isle of Wight.
Can the courier bring products inside my garden or home?

Usually we only offer kerbside delivery only to the nearest accessible point (e.g., driveway).
How long does delivery take?

This might vary depending on which product you are looking to purchase. Please contact our team so we can give you ban accurate delivery time.
Can I choose my delivery date & time?

We will try to work within your needs but cannot gurantee exact delivery windows.
Can I schedule my delivery to take place on a weekend?

Yes, but there may be a small surcharge for overtime.